Guide to Self-Confident, Nonviolent Communication in Conflict Situations, as Practiced in the Coaching and Psychotherapy Offices of Egon Molineus in Hamburg-Altona-Ottensen and Hohwacht-Baltic Sea-Plön-Holstein:

This guide provides a structured approach to effective and respectful conflict resolution. Its aim is to improve communication and foster constructive solutions.

1. Emotional Preparation
   • Priority: Achieving a state of emotional stability and rational thinking
   • Ongoing self-regulation throughout the conversation
2. Self-Reflection
   • Analyzing one’s own emotions
   • Identifying unmet needs
   • Developing concrete solution strategies
3. Situation Assessment
   • Realistic evaluation of the chances for a positive conflict outcome
4. Communicative Expression
   • Use of “I” statements
   • Appropriate tone and volume of voice
   • Objective and precise wording
   • Focused and concrete expression
   • Avoidance of unnecessary apologies
   • Clear emphasis on one’s own feelings and their relevance
5. Active Listening
   • Asking about the other person’s perspective and wishes
6. Dealing with Negotiation Resistance
   • Maintaining focus
   • Persistently insisting on willingness to negotiate
   • Gradually highlighting possible consequences
   • Consistently implementing announced measures in case of continued refusal
7. Solution Proposals
   • Presenting realistic behavioral modifications
   • Specifying achievable goal adjustments
8. Involvement of the Other Party
   • Encouraging the other person to develop their own solution ideas
9. Cooperative Negotiation
   • Striving for a mutually satisfactory resolution
   • Willingness to compromise and active listening
10. Binding Agreement
    • Written documentation of the agreed arrangements
    • Definition of a time frame for implementation

This methodology is part of the Social Competence Training / Self-Confidence Training conducted by Dipl.-Psych. Egon Molineus, Psychological Psychotherapist specializing in Behavioral Therapy, in Hamburg-Altona-Ottensen. The training takes place in behaviorally oriented group therapy sessions.

Dipl.-Psych. Egon Molineus – Professional Social Competence Training in Hamburg Altona-Ottensen

Dipl.-Psych. Egon Molineus, psychological coach and psychotherapist specializing in behavioral therapy, offers highly effective Social Competence / Self-Confidence Training at his practice in Hamburg Altona-Ottensen. This group therapy is specifically designed for individuals suffering from social anxiety or an insecure/avoidant personality who wish to strengthen their social skills.

Therapeutic Approach and Process:

Before the start of group therapy, individual sessions are held to establish a trusting relationship between therapist and client—an essential foundation for effective and goal-oriented support within the group.

Core Goals of the Therapy:

1. Reduction of fears of criticism and rejection
2. Decrease of inhibition and avoidance behavior
3. Improvement of self-awareness and self-evaluation
4. Development of self-confidence in social interactions
5. Enhancement of assertiveness and conflict management skills
6. Strengthening of decision-making ability and personal responsibility
7. Building of new social contacts and relationships

Methodological Approach:

The therapy group is based on a holistic behavioral therapy concept and includes:

1. Establishing a trusting and respectful group atmosphere
2. Targeted exercises to enhance emotional awareness and expression
3. Practical training of communication skills
4. Gradual exposure exercises within and outside the group
5. Use of role-playing and video feedback
6. Cognitive restructuring of dysfunctional thought patterns
7. Strengthening of self-esteem through positive reinforcement and experiences of success

Dipl.-Psych. Egon Molineus’ therapeutic approach is characterized by its scientifically grounded methodology and its individual tailoring to participants’ needs. In a safe environment, clients are empowered to gradually overcome social anxieties and lead a more self-confident life.